FAQs

How to place an order?

Once you have finished adding items to your cart, simply click the “Check Out” button on the shopping bag page, and we will guide you through the checkout process.

Which methods of payment do you accept?

We accept credit cards, debit cards, PayPal, and bank transfers (via PayPal).

How safe is my personal information?

Our site uses a Secure Sockets Layer (SSL) protocol to encrypt all personal information sent during the checkout process. For more details on how we secure and use your information, please refer to our Privacy Policy.

How does shipping work?

We partner with global merchants and suppliers to bring you the best and most unique products. This means your order is shipped from various locations around the world, such as Germany, the USA, Thailand, Tibet, China, India, and more. As a result, shipping may take between 6 to 20 business days.

Please don’t worry if your order takes some time to arrive – it’s on its way! We also offer international shipping options. For more information, please check our shipping page.

Can I cancel an order?

Yes, cancellations must be made within 24 hours of placing an order. Please send us an email within this timeframe and provide a reason for the cancellation. All refunds will be processed within 24-48 hours before the funds are reflected in your bank account.